Privacy Policy

Customer’s Privacy Policy

We are committed to provide the highest level of protection regarding the processing of our customers’ personal data based on applicable data protection laws and regulations we will permit only authorized employees, who are well trained in the proper handling of customer information.

Website’s Privacy Policy

Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them.

We will attempt to keep customer files complete, up to date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we’re prohibited by law), and how to notify us about errors which we will promptly correct.

Saudi Sudanese Bank owns and controls this website. This statement of our privacy policy outlines the collection, usage, and disclosure of information collected through our website.

We value the privacy of visitors to our website and urge every user to carefully review and understand our privacy policy. We also recommend checking this statement regularly for any updates or revisions.

Data Collection

SSB may gather personal information about you when you visit this website, directly by asking you and indirectly through IP addresses and cookies, for purposes mentioned later in this statement.

However, SSB assures that we will utilize your personal data only for the purposes mentioned in this privacy policy and undertake strict security measures to keep it secure.

SSB may collect and analyze data related to users, their computing devices, and their usage of this website, including their domain name, pages they visit, websites they visit before and after, and the time they spend on our website.

Purposes of Collection and Processing Data

SSB gathers and uses data regarding visitors on its website to facilitate business operations, deliver information, and offer products and services that might align with your interests. Additionally, this information is utilized to compile web statistics. We may require your details to contact you when needed, e.g. in situations similar to the following:

  • To obtain additional information
  • To confirm your data
  • To inform you about significant changes to our website, products, and services
  • To offer other services you may find beneficial (unless you have chosen not to receive such services)

Sensitive Data/Information

SSB has no intention of collecting sensitive information, which reveals your political opinions, religious beliefs, health, or other related matters, through this website. In the event SSB does collect any such data, your prior consent will be obtained. Please note that providing us with your sensitive personal information, either solicited or unsolicited, will be taken as your consent to its use in accordance with our privacy policy.

Disclosure of Information

SSB may disclose necessary information to comply with applicable laws, regulations, legal processes, or government requests, where required by Financial Services Regulator(s) or Law Enforcement Agencies. Other than that, SSB commits to never disclose the data obtained from its users to any affiliates, independent contractors, or business partners for any reason. Plus, we won’t transfer the information collected when selling our products and services.

Third Party Sites

Kindly be aware that this Privacy Statement does not apply to third-party websites affiliated with this website.

Changes to this Privacy Policy

We hold the right to update this Privacy Policy or any of its parts – as and when required – to reflect changes in our practices or for legal compliance. We advise you to check this statement from time to time to stay updated about any changes made from our side.

Cookies and Tracking Technologies

SSB may leverage cookies (small text files stored on your device that collect information about your browsing behaviour) and analytical tools to enhance the quality of services and improve the overall customer experience.

Analytical tools allow us to analyze trends, track user interactions, and gather insights into customer preferences, helping us tailor our offerings to better meet your financial needs. The data collected through these tools is aggregated and anonymized, ensuring that individual privacy is protected.

If you have any questions or complaints regarding this privacy policy or the protection of your personal data, please contact SSB team at the following: